Project details

Description


  1. The application interface will be translated at the end to Arabic Language ( I will help in ‎translating ) . Data that will be stored also is in Arabic Language. In order to make it readable to ‎my customers , Change the collation on the database level to allow Arabic language support ( ‎by clicking right click on the properties of the database).‎An option should appear as a popup button at the end of “Adding new Transaction” is that to ‎‎“upload” or “Scan” the document that customer brings. All these documents should be viewed ‎in a specific report or on a specific inquiry. Therefore these documents should be saved ‎engaged (or linked) to a specific transaction number.‎

    An option should appear as a popup button at the end of “Adding new Transaction” is that to ‎‎“upload” or “Scan” the document that customer brings. All these documents should be viewed ‎in a specific report or on a specific inquiry. Therefore these documents should be saved ‎engaged (or linked) to a specific transaction number.‎

    Feedbacks: Following up
    • The main goal behind this application is to follow up each single transaction. The ideal ‎situation is to finish every transaction. Finishing a transaction practically in our project is to ‎change its status from “Pending” to “closed successfully”. Some cases cannot be successfully ‎closed, and then it will be closed but not successful. This is the third status.‎
    • Giving the authority of changing status should be limited to specific users
    • Once the status is changed to closed (both cases: successful and not successful) , such ‎transactions should not appear in any follow up reports or inquiries.‎
    • Date of changing the status should be saved as closed date
    • Date of any feedback should be saved with the feedback description
    • One transaction can have 1 feedback, or 2 feedbacks, or 3 or maybe 5, so in any feedback of ‎those, a description and date should be entered and saved. At inquiry (in reports from ‎website or IOS ), all these feedback should be popped up sorted Ascending (from recent to ‎oldest) showing date with time and the description of feedback.‎
    • Therefore : for each transaction number : assign maximum 10 feedbacks ‎

    continue follow up : • A transaction should be assigned to one of the secretaries that he will take it to the specified ‎ministry .( This assignment should be saved at what date & time to be part of following ‎feedback ) , Then when this secretary should go and ask / follow up the ministry about this ‎specific transaction periodically . His feedback will be feeded in this application (entered in the system saving time & date ) to be shown as ‎follow up feedback . ( one of the 10 feedback )‎

    i will send soon the reports layout. Do you have any question / inquiry about the business flow? i hope you can show me any output or draft : so that i am sure i can correct or explain any thing was not clear.

    i wrote the below lines on 1st Feb. I just want to clarify that "upload" or "scan" means that the system at this stage should have a button "Attachments" that if clicked : it will be ready to scan then upload more than 1 document till we are "Done" with 3 or 4 documents attached. Those should be saved in the system , Linked to this specific transaction ID only . Attachment should be given maximum size for each document .i.e: not accepting very large size documents to be uploaded.
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    An option should appear as a popup button at the end of “Adding new Transaction” is that to ‎‎“upload” or “Scan” any documents the customer provides. These documents should be ‎viewed when inquired about specific transaction and in some reports. Therefore these ‎documents should be saved engaged (or linked) to a specific transaction number.‎

Client info

Website or ios app
sin*******m96
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Project summary

Budget
$0.00 – $0.00
Budget type
Fixed price
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Status
Completed
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Posted date
4 years ago